AI & Machine Learning

AJT Software Labs are constantly are on look out for New Travel Portal Development add-ons. Apart from the API/XML/GDS integration for Flights and Hotels, we have come up with Chat Bots for Travel domain, Artificial Intelligence or AI has brought a revolution in new Travel arena. Almost all the OTAs and DMCs will have to embrace this new era of AI and Machine learning platform. Chat Bots are actually the advanced and more sophisticated versions of Chat Window which was used since prolonged periods.

Travellers are constantly increasing their information needs. Apart from the growing demand for more meaningful travel experiences, they also want travel destinations and businesses to meet the demand for communication and engagement—across all media and platforms. These communication and engagement needs include the whole spectrum; from traditional email marketing to social media such as Twitter and Facebook.

But the latest trend in technology is happening elsewhere. Research shows that more consumers are using messaging apps compared to social networks, and this trend is fast extending to the travel industry where we are seeing chatbots as messenger apps being rolled out as a new and immediate interface of customer interaction.

According to a report from BI Intelligence in 2016, for the first time ever, messaging apps have now caught up with social networks in terms of users. In fact, messaging apps are now even more popular than social networks. The combined global monthly active users of Facebook, Instagram, Twitter, and LinkedIn are between 3 and 3.5 billion, which lags compared to the combined active users of messenger apps including WhatsApp, Messenger, WeChat, and Viber at around 3.7 billion.

So, is your business or destination chatbot ready?

Contact us today at to know more how AI & Machine Learning can change the trends of Travel Portal Development.